Legal
Refund policy
Last updated: Placeholder: [date of final version]
Digital products
Our books are digital downloads delivered through Selar. Because a digital file can’t be returned, refund terms for digital products need to be stated clearly before you buy.
When a refund is available
Placeholder: [Eligibility — e.g. duplicate purchase, file not delivered or cannot be opened, or a satisfaction window. Do not publish until confirmed.]
Time limit
Placeholder: [Number of days after purchase within which a request must be made]
How to ask for a refund
Email contact@theprogressarena.com with the email address you used at checkout and your Selar order reference. Please don’t send card details. Placeholder: [Expected response time]
How refunds are paid
Approved refunds are processed through Selar to the original payment method. Placeholder: [Confirm Selar’s refund process and typical timing]
Problems with your download
If your file didn’t arrive or won’t open, contact us first. We’ll help you get access.